West Street Surgery Striving for

The Team

Dr Kathryn Freeman	Mon: Morning and afternoon Tue: Morning and afternoon Wed: Morning and afternoon Fri: alternate weeks	MB ChB (Bachelor of Medicine & Bachelor of Surgery), University of Manchester, 1978 DFFP (Diploma in Family Planning) Dr Freeman is the senior partner at West Street Surgery and together with Carolyn, our Practice Manager, oversees the smooth running of the practice.
Dr Joanne Peters	Mon: Morning and afternoon Tue: Morning only Wed: Morning only Thurs: Morning and afternoon Fri: alternate weeks	MB BS (Bachelor of Medicine and Surgery), University of Newcastle upon Tyne, 1981 DFFP (Diploma in Family Planning) DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) MRCGP (Member of the Royal College of General Practitioners). Dr Peters is the practice clinical lead for the Quality and Outcomes Framework. Dr Peters carries out insertion of contraceptive coils in the practice.
Dr Christopher Quartly	Mon: Morning and afternoon Tuesday: Morning and afternooon Wed: Morning Thursday: Morning and afternoon Friday: Morning and afternoons on a rota	MB BS (Bachelor of Medicine and Surgery), University of London, 1982 DCH (DIploma in Child Health), DObst RCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) Practice Lead for fire training. Dr Quartly provides an NHS vasectomy service on behalf of the PCT.
Dr Janet Berry	Mon: Morning Thursday: Morning and afternoon Friday: Morning and afternoons on a rota	BM (Bachelor of Medicine), University of Southampton, 1986 DFFP (Diploma in Family Planning) Dr Berry works part time, 3 days a week. Dr Berry's interests include dermatology (skin) and paediatrics (children).
Dr Stephen Price	Mon: Morning and afternoon Tuesday: Morning and afternooon Wed: Morning and afternoon Thursday: Morning Friday: Morning and afternoons on a rota	MB BS(Bachelor of Medicine and Surgery), University of London, 1990 DCCH (Diploma in Community Child Health), Cert Av Med (Certificate in Aviation Medicine), DFFP (Diploma in Family Planning), DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists), MRCGP (Member of the Royal College of General Practitioners - 1995). Practice lead for clinical governance and health & safety Dr Price does minor skin surgery within the practice, joint injections and has an ongoing interest in aviation medicine.
Dr Bruce J Ella	Mon: Morning and afternoon Tuesday: Morning and afternooon Wed: Morning and afternoon Thursday: Morning Friday: Morning and afternoons on a rota	MB ChB (Bachelor of Medicine and Bachelor of Surgery), University of Witwatersrand, 1998 MRCGP (Member of the Royal College of General Practitioners), BSc(hons) (Bachelor of Science at honours level), DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) DCH (Diploma in Child Health) DFFP (Diploma in Family Planning) DFHom (Diploma in Homeopathy) MCSE (Microsoft Certified Systems Engineer (NT)) Practice lead for asthma and copd, practice lead for prescribing, practice lead on information technology.
Carolyn Boyd	Practice Manager	Carolyn joined as practice manager in June 2011. She has experience in NHS management and is committed to improving the practice environment, practice efficiency and developing a patient participation group (a forum for our patients to feedback on priorities within the practice)
Susan Bardell	Assitant Manager	Susan works with the manager and deputises for her in her absence, taking particular responsibility for the efficient running of the reception services. Mrs Bardell has an important role in managing our IT and the administration of the targets set by the government.
Loice Wiltshire	Practice Secretary	Loice is a well experienced practice secretary who supports the practice team with referrals, arranging appointments and behind the scenes administration and liasing with the hospitals.
Receptionists		We have 12 part-time reception staff who are the first members of the team that you will meet. Their function is to guide you through the practice and to arrange appointments. They often have a difficult job to do and may sometimes need to ask questions about the nature of you illness to assist the doctor in prioritising urgent appointments. Please treat them with respect.
Practice Nurses		We have five experienced practice nurses who assist the doctors and advise on a variety of health matters. They perform treatments including dressings and immunisations, and give advice on travel and health promotion. They run clinics on Diabetes, Asthma, Heart Disease, Smoking Cessation etc.
Phlebotomy services		For the convenience of our patients we have 2 healthcare assistants, Sheila and Francis, that take blood in here in the practice. Sheila also helps with blood pressure checks and ECGs requested by the doctors.

Although not directly employed at the practice, we work alongside other professionals who form part of our primary healthcare team. These include:

District Nursing Team
They are based at Dunstable Health Centre, telephone 01582 707660. The district nurse visits the practice daily for messages and to liaise with the doctors.

Health Visitors
Health Visitors are trained nurses who have specialist qualifications in child and family health. You can discuss with them any issues about the health and well being of yourself, your children and your family.

The Health Visitor can give advice on behaviour management and feeding problems. She will give support for postnatal depression and advice on many other issues.

We have a team of Health Visitors aligned with the Practice. They are based at Dunstable Health Centre; telephone 01582 707660 and are available between the hours of 9am to 5pm, Monday to Friday

The Community Midwife
In co-operation with the doctors, the community midwife provides both ante-natal and post-natal care for mother and baby at the surgery and at home.
Ante-natal appointments at the surgery are on an appointment system.

Clinical Psychology and Counselling
We have a counselling service here at the surgery 3 days a week. Please make an appointment with a doctor if you would like to be referred to this service.

Physiotherapy
We have an NHS physiotherapist based at West Street Surgery. Helen helps our patients with advice on exercise to improve conditions such as back pain and arthritis.